British Columbia Long-Term Care Quick Facts Directory

Office of the Seniors' Advocate
Description / Summary

The Office of the Seniors Advocate (OSA) publishes the British Columbia Long-term Care Facilities Quick Facts Directory annually. It is designed to be a centralized resource for seniors, their caregivers and members of the public who are seeking information about individual publicly subsidized care homes in B.C. The Directory includes not only basic information such as room configuration, languages spoken by staff, information about where food is prepared and food costs, but also offers an opportunity to see how the care home is doing in terms of care quality indicators such as the use of medications, restraints and access to therapies. The Directory also includes results of the OSA’s 2017 Residential Care Survey, which reflect the opinions of residents and their family members about their experience of care. (Note: Survey results are not discussed in this summary.)