uwcore logo

What We Heard - Provincial Consultation on Emergency Preparedness, Response, and Recovery

resource image

1) Engagement and collaboration at multiple levels

  • CBSS, EM, HA, local government all have important roles/responsibilities in planning and response
  • Engage other key players- eg. seniors groups; landlords, building managers,  tenants’ organizations; families/caregivers; disability organizations
  • Build relationships and trust in advance

2) Recognition and understanding of unique needs of older residents

  • Awareness of barriers – eg. communication, language, culture, digital access, poverty
  • Awareness of physical, mental, and emotional needs and differences
  • Critical to identify isolated seniors on no one’s radar


3) Multi-pronged approaches are essential

  • Phone trees; knock on doors
  • Distribution of fans, supplie
  • Newsletters; handbooks; checklists; emergency numbers
  • Language translation; cultural considerations
  • Volunteer teams; captains by building, floor, block, neighbourhood
  • Local emergency centres; Cooling centres, and transportation to get there; pet care
  • Longer term planning: eg. trees, shade in the outdoor urban environment

4) Understand legal, rights, policy aspects

  • Nexus between climate change and human rights - vulnerable populations at higher risk (geography, poverty, gender, age, indigenous or minority status, national or social origin, birth or other status and disability)
  • Emergency Management Plans addressing unique needs of older adults
  • Right and access to adequate care, housing, eg. right to a rental unit with working heat in the winter, but not to cooling
  • Laws, Bylaws, Policies - and their enforcement  

5) Plan ahead!

  • Develop relationships with relevant agencies
  • Recruit volunteers; identify leadership, roles
  • Get training
  • Information sessions, workshops, resources
  • Identify community assets, eg. housing, transportation, first aid
  • Ensure supplies
  • Identify those at risk; contact information of isolated seniors; regular wellness checks; address privacy concerns
  • Alertable App



10 things communities can do for emergency preparedness



  • By

  • Published

    Jun 21, 2022

  • Subject Area
    • Volunteer Management
    • Safety, Security, Finances, & Personal Planning
  • Audience
    • Service Providers (Non-profits, Community Organizations, Local government)
    • Funders
    • Caregivers, Seniors & Volunteers
  • Category


Sign up for the Healthy Aging CORE BC e-news to keep up-to-date with activity from the platform and the Community-Based Seniors Services (CBSS) sector across the country.

Learn More
First Name
Last Name